Business Continuity and Disaster Recovery Plan Disclosure Statement
Please read this disclosure statement carefully for it provides important information regarding the Business Continuity and Disaster Recovery Plan ("Continuity Plan") MB Trading and MB Trading Futures, Inc., (collectively referred to as "we," "us," and "our" throughout this policy), which are affiliates under common control.
Securities, futures, and off-exchange foreign currency industry regulations require brokerage firms to create and maintain a Continuity Plan to address the possibility of a significant business disruption ("SBD") that could potentially result from power outage, natural disaster, or other emergency. To address this possibility, we have developed a comprehensive Continuity Plan that outlines steps to be taken in the event of an SBD of critical business operations.
As our valued customers, we are providing you with this disclosure statement that briefly describes our efforts to offer continued uninterrupted customer service.
Our Continuity Plan
We maintain backup facilities for our exclusive use in other cities and states to support our planned efforts. The facilities are equipped and designed to sustain critical business operations until our primary facilities are available for use or new facilities are acquired.
It is our intention to respond and recover promptly after an SBD by safeguarding our employees and property, making a financial and operational assessment, protecting the firm's books and records, and allowing our customers to transact business. Our Continuity Plan is designed to permit us to resume operations as quickly as possible, given the scope and severity of the SBD. In most cases, customer service functions will be back in operation within a few hours or less. In the event of a major business emergency, our Continuity Plan is designed to enable us to have critical business operations up and running within 24 hours of a disaster or disruption. However, please bear in mind that during an industry-wide disaster or disruption, customers may experience additional delayed recovery time.
The Continuity Plan addresses: data back up and recovery; all mission critical systems; financial and operational assessments; alternative communications with clients, employees, and regulators; alternate physical location of employees; critical supplier, contractor, bank and counter-party impact; regulatory reporting; and assuring our customers prompt access to their funds and account positions if we are unable to continue business operations.
In the event of an SBD, it is our intention to remain in operation or temporarily transfer operations to our clearing firms if necessary, and notify you via telephone, email, through our web site or at our customer emergency number, (866) 558-3342 for contact instructions.
Because the timing and impact of a disaster and disruption is unpredictable, the business continuity plan is reviewed, updated and tested on a regular basis for effectiveness. We will make every effort to notify you of a switchover to business continuity operations as soon as possible in the event of an interruption.
We have employed significant steps to develop, implement and maintain a reasonable Continuity Plan; however, we cannot guarantee that systems will absolutely recover after an SBD. At the same time, we trust our development, implementation and maintenance in preparation for significant events is vigorous and representative of current industry standards.
We will continue to post general and updated information about our business continuity plan on our web site. You may also request a written copy of our Continuity Plan summary by writing to MB Trading, Attn: Business Continuity Operations, 1926 E. Maple Avenue, El Segundo, CA 90245.
This disclosure statement is subject to change at any time.
Effective date: 08/27/04